xbage Terms & Conditions – Please Read Before Playing
These Terms & Conditions govern your use of the xbage platform. By registering an account or placing a bet, you confirm that you have read, understood, and agreed to these terms in full.
Key Points at a Glance
A summary of the most important rules — please read the full document below for complete details
Age Restriction
Players must be 21 years or older. xbage verifies age during KYC. Under-21 accounts are closed immediately.
One Account Per Person
Each player may hold only one xbage account. Duplicate accounts will be closed and balances forfeited.
Bonus Rules
All bonuses are subject to wagering requirements. Bonus funds cannot be withdrawn until rollover conditions are met.
Account Security
You are responsible for keeping your login credentials confidential. Report any unauthorized access immediately.
Fair Play Policy
Any attempt to abuse bonuses, manipulate games, or use prohibited software results in immediate account suspension.
Responsible Gaming
Deposit limits, session limits and self-exclusion tools are available to all players from account settings.
General Terms and User Agreement
Acceptance of Terms
By accessing, registering for, or using any part of the xbage platform — including but not limited to the casino lobby, sports betting section, deposit and withdrawal functions, and any promotional offers — you confirm that you have read and understood these Terms & Conditions in their entirety and that you agree to be legally bound by them. If you do not accept these Terms & Conditions, you must not use the xbage platform.
xbage reserves the right to amend, update, or replace these Terms & Conditions at any time without prior notice. Continued use of the platform following any amendment constitutes acceptance of the revised terms. The date at the top of this document indicates when these terms were last updated. We encourage you to review this page periodically.
Eligibility Requirements
To register and maintain an xbage account, you must meet all of the following eligibility criteria without exception:
- You must be at least 21 years of age. xbage strictly prohibits access to any person under the age of 21. Age verification is mandatory as part of the KYC process.
- You must be a human individual acting on your own behalf. Registering or operating an account on behalf of a third party, company, or organization is not permitted.
- You must provide accurate and truthful information during registration. Any false, misleading, or incomplete information may result in account suspension and forfeiture of funds.
- You must hold only one active xbage account at any time. Multiple accounts by the same individual are strictly prohibited regardless of whether different contact details are used.
Account Registration and Verification
To create an xbage account, you are required to provide your Bangladeshi mobile number, choose a secure password, and complete the SMS verification step. Registration is open to eligible individuals across all divisions of Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar, subject to eligibility requirements.
xbage may at any time request additional identity documentation as part of its Know Your Customer (KYC) process. This may include a government-issued photo ID, proof of address, and proof of the payment method used for deposits. Failure to provide requested documentation within a reasonable period may result in withdrawal requests being placed on hold until verification is completed. xbage reserves the right to close accounts where KYC requirements cannot be satisfied.
Deposits, Withdrawals, and Payment Rules
xbage supports a range of payment methods for players in Bangladesh, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Visa, and Mastercard. The minimum deposit amount is ৳200. Deposits are credited to your xbage wallet immediately upon successful processing. xbage does not charge transaction fees on deposits, though your payment provider may apply its own fees.
- Withdrawal requests are processed within a target timeframe of 15 minutes for most methods, though processing times may vary depending on network conditions and the player's payment provider. xbage reserves the right to request additional verification before processing withdrawals of significant amounts.
- Players may only withdraw to a payment method that was previously used to make a deposit to their account. This policy exists to prevent fraud and unauthorized fund transfers.
- xbage reserves the right to delay or withhold withdrawals pending the completion of KYC verification, investigation of suspicious activity, or resolution of an open bonus rollover requirement.
- All account balances are maintained in Bangladeshi Taka (৳). xbage is not responsible for currency conversion fees applied by a player's bank or payment provider when funds are received in a different currency.
Bonus Terms and Wagering Requirements
xbage offers bonuses and promotional offers from time to time, including a welcome bonus on first deposit. All bonuses are subject to specific wagering requirements, which will be stated clearly in the promotional materials or bonus notification at the time the offer is presented. Unless otherwise stated, the standard wagering requirement is applied to the combined deposit and bonus amount. Free spins winnings are subject to a standard rollover before withdrawal.
Bonuses may not be transferred, exchanged, or redeemed for cash except through the normal wagering and withdrawal process. xbage reserves the right to void any bonus and associated winnings if there is evidence of bonus abuse, collusion, use of automated betting systems, or any other activity that xbage considers to constitute an unfair advantage. xbage's decision in all bonus-related disputes is final.
Gameplay, Conduct, and Account Rules
Fair Play and Prohibited Activities
All games on xbage use certified Random Number Generator (RNG) technology or are provided by licensed live dealer studios. xbage is committed to fair play across all products. Players are expected to engage with the platform honestly and in good faith. Any activity that xbage determines to be fraudulent, abusive, or contrary to fair play will result in immediate action, up to and including permanent account closure.
The following activities are strictly prohibited on xbage and will result in account suspension, forfeiture of balance, and permanent ban: using automated betting bots or scripts; exploiting software bugs or errors for financial gain; colluding with other players or xbage staff to influence game outcomes; making chargebacks or reversing deposits after using the associated funds; and creating multiple accounts to claim bonuses more than once.
Account Suspension and Termination
xbage may suspend or close any player account at any time for the following reasons, among others:
- Failure to complete identity verification (KYC) within the required timeframe after being requested to do so.
- Reasonable suspicion of fraudulent activity, money laundering, or use of stolen payment credentials.
- Breach of any of these Terms & Conditions, including the prohibited activities listed above.
Disputes and Errors
If you believe an error has occurred in the recording of a bet, a game result, or a transaction on your xbage account, you must notify xbage support in writing at [email protected] within 72 hours of the disputed event. Claims made after this window may not be considered. xbage will investigate all reported disputes fairly and respond with a determination as promptly as reasonably possible.
In the event of a technical malfunction that affects game play or bet settlement, xbage reserves the right to void affected bets and return stakes to players. xbage shall not be liable for losses caused by technical failures beyond its reasonable control, including but not limited to internet outages, server disruptions, or third-party payment processor failures.
Intellectual Property and Platform Use
The xbage platform, including all software, game content, visual design, text, logos, and trademarks, is the exclusive intellectual property of xbage or its licensed partners. You are granted a limited, non-transferable, non-exclusive licence to access and use the platform for personal entertainment purposes only. The following uses are strictly prohibited:
- Reproducing, copying, distributing, or commercially exploiting any part of the xbage platform without written permission.
- Scraping, crawling, or extracting data from the platform by automated means.
- Using the platform for any commercial purpose, including operating an unofficial agent or sub-agent service.
- Reverse engineering, decompiling, or otherwise attempting to derive source code from any component of the xbage platform.
Limitation of Liability
To the fullest extent permitted by applicable law, xbage shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform, including but not limited to loss of winnings, loss of data, loss of revenue, or loss of goodwill, even if xbage has been advised of the possibility of such damages.
xbage's total aggregate liability to you for any claim arising under or in connection with these Terms & Conditions shall not exceed the total amount deposited by you into your xbage account in the 30-day period immediately preceding the event giving rise to the claim. Nothing in these Terms & Conditions excludes or limits liability for fraud, gross negligence, or any other liability that cannot be excluded by law.
Privacy, Responsible Gaming, and Final Provisions
Privacy and Data Protection
xbage collects, stores, and processes personal data as described in the xbage Privacy Policy, which forms part of these Terms & Conditions by reference. By using the xbage platform, you consent to the collection and processing of your personal data in accordance with the Privacy Policy. xbage uses industry-standard SSL encryption to protect data in transit between your device and the platform.
xbage does not sell, rent, or otherwise share your personal data with third parties for marketing purposes without your explicit consent. Data may be shared with payment processors, identity verification providers, and fraud prevention services as necessary to operate the platform and comply with applicable obligations. All such third parties are required to handle your data securely and in accordance with applicable data protection principles.
Responsible Gaming Obligations
xbage is committed to promoting responsible gaming. Every registered account has access to the following tools directly from the account settings page:
- Deposit limits (daily, weekly, or monthly caps on the amount you can deposit).
- Session time reminders and automatic time-out features to help manage the amount of time spent on the platform.
- Self-exclusion, allowing you to voluntarily suspend access to your xbage account for a defined period or indefinitely.
Amendments and Severability
xbage reserves the right to modify any part of these Terms & Conditions at any time. Where a material change is made, xbage will make reasonable efforts to notify registered users, which may include a notification on the platform or an SMS to the registered mobile number. Your continued use of the platform after notification of a change constitutes your acceptance of the updated terms.
If any provision of these Terms & Conditions is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severed from the remaining Terms & Conditions and shall not affect the validity or enforceability of the remaining provisions. The remaining provisions shall continue in full force and effect.
Entire Agreement
These Terms & Conditions, together with the Privacy Policy and any applicable bonus terms communicated to you at the time of an offer, constitute the entire agreement between you and xbage with respect to your use of the platform and supersede all prior representations, agreements, or understandings, whether written or oral.
No failure or delay by xbage in exercising any right or remedy under these Terms & Conditions shall be construed as a waiver of that right or remedy. A waiver of any breach shall not be deemed a waiver of any subsequent breach of the same or any other provision.
Governing Language
These Terms & Conditions are written in English. In the event of any conflict or inconsistency between the English version and any translation of these Terms & Conditions, the English version shall prevail and take precedence in all respects.
xbage operates this platform in English as the primary language to serve the international and English-speaking audience in Bangladesh. All official communications, bonus offers, dispute notifications, and account alerts will be issued in English. Players are responsible for ensuring they understand communications from xbage before acting on them.
Questions About These Terms?
If you have any questions or require clarification on any part of these Terms & Conditions, our support team is available to help
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